Privacy policy

Privacy Policy

Privacy Policy
Last updated: March 20, 2026

VaVoom Collective (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with our services.

By using our website or purchasing from us, you acknowledge that you have read this Privacy Policy.

1. Personal information we collect

We may collect the following categories of personal information, depending on how you interact with our website and services:

contact information, such as your name, email address, billing address, and shipping address
order and transaction information, such as the items you purchase, return, exchange, or cancel
payment-related information, such as payment confirmation and limited payment details necessary to process your transaction
account information, if you create an account
communications, including messages you send to us for support or inquiries
device and technical information, such as your IP address, browser type, device type, and site usage data
marketing and preference information, such as your subscription status and shopping preferences

2. How we collect information

We may collect personal information:

directly from you when you place an order, create an account, subscribe to updates, or contact us
automatically through cookies, pixels, and similar technologies when you browse or interact with our website
from service providers and third parties that help us operate our business, such as payment processors, shipping providers, analytics providers, and fraud prevention tools

3. How we use personal information

We may use personal information to:

operate our website and services
process and fulfill orders
arrange shipping, delivery, returns, and refunds
communicate with you about your order or customer service inquiry
send service-related messages, such as order confirmations and shipping updates
improve our website, products, and customer experience
detect, investigate, and help prevent fraud, abuse, and security issues
send promotional communications where permitted by law or where you have consented
comply with legal obligations and enforce our policies

4. How we disclose personal information

We may disclose personal information to trusted third parties that help us operate our business, including:

payment processors
fulfillment, production, and shipping partners
website hosting, analytics, email, fraud prevention, and customer support providers
advertising and marketing partners, where applicable and permitted by law
legal, regulatory, or government authorities when required by law or to protect our rights

We may also disclose personal information in connection with a business transaction, such as a merger, acquisition, financing, or sale of assets.

5. Cookies and similar technologies

We and our partners may use cookies, pixels, tags, and similar technologies to:

operate and improve the website
remember your preferences and cart contents
understand website traffic and usage
support security and fraud prevention
help deliver and measure advertising, where applicable

You may be able to control cookies through your browser settings or through any consent tools made available on our website.

6. Marketing communications

If you sign up for promotional emails, we may send you news, updates, product announcements, and other marketing messages. You can unsubscribe at any time by using the unsubscribe link in our emails.

Even if you opt out of marketing communications, we may still send you non-promotional messages related to your orders, account, or support requests.

7. Your rights and choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

request access to the personal information we hold about you
request correction of inaccurate information
request deletion of your personal information
request a copy of certain personal information
opt out of certain advertising or data-sharing practices, where applicable

To make a privacy request, contact us at support@vavoomcollective.com.

We may need to verify your identity before responding to your request.

8. Data retention

We retain personal information for as long as reasonably necessary to:

provide our services
complete transactions and fulfill orders
maintain business and tax records
resolve disputes
enforce our agreements
comply with legal obligations

When personal information is no longer needed, we may delete it, anonymize it, or retain it only as required by law.

9. Security

We use reasonable safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children’s privacy

Our website and services are not directed to children, and we do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, contact us and we will review the request.

11. International transfers

Your personal information may be processed in countries other than the country where you live, including by our service providers and business partners.

Where required by law, we will use appropriate safeguards for international transfers of personal information.

12. Third-party links and services

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy, security, or content practices of those third parties. You should review their policies separately.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we do, we will post the updated version here and revise the “Last updated” date.