Terms of service

Terms of Service
Effective Date: June 10, 2026

These Terms of Service ("Terms") govern access to and use of the VaVoom Collective website, products, content, features, and related services (collectively, the "Services"). The contract of sale for purchases made through the Services is between the customer and VAVOOM COLLECTIVE LLC, doing business as VaVoom Collective ("VaVoom Collective," "we," "us," or "our").

By accessing the Services or placing an order, you agree to these Terms and the policies incorporated by reference. If you do not agree, do not use the Services.

1. Eligibility and Lawful Use

You must be at least the age of majority in your jurisdiction, or use the Services with the involvement and permission of a parent or legal guardian who agrees to these Terms.

You may not use the Services or products for any unlawful, fraudulent, abusive, or unauthorized purpose or violate any applicable law or third-party right.

2. Products, Made-to-Order Production, and Availability

We sell apparel and related products. Many products are made, printed, or finished after an order is placed. Products, specifications, colors, materials, sizing, prices, and availability may change without notice.

We make reasonable efforts to present product information accurately. Screen settings, lighting, production processes, fabric treatments, and natural material variations can cause minor differences in color, texture, placement, measurements, or finish. Minor variations that do not materially affect use or quality are not necessarily defects.

3. Third-Party Suppliers and Fulfillment

We use third-party production, fulfillment, payment, technology, logistics, and shipping providers. These providers may process order information and perform services on our behalf. Products may be produced or shipped from domestic or international facilities, and a single order may arrive in separate packages.

VaVoom Collective remains the seller responsible for its relationship with the customer. References to service providers do not make them parties to the customer’s purchase agreement with us.

4. Orders and Acceptance

Submitting an order is an offer to purchase. An automated order acknowledgment confirms receipt but does not necessarily mean the order has been accepted.

We may refuse, limit, hold, or cancel an order before shipment for reasons including suspected fraud, payment failure, pricing or listing errors, product unavailability, production limitations, legal or policy concerns, restricted destinations, or intellectual-property concerns.

If we cancel a paid order or item, we will refund the amount paid for the canceled portion.

5. Pricing, Payments, and Taxes

Prices are shown in U.S. dollars unless stated otherwise. Applicable shipping charges, taxes, duties, and other fees are displayed or described before purchase when required.

You authorize our payment providers to charge the payment method submitted for the order. You must provide accurate, current, and complete billing, shipping, and account information.

You are responsible for taxes, duties, customs charges, and similar government charges unless they are collected at checkout or applicable law places responsibility on us.

6. Cancellations and Order Changes

Production may begin shortly after an order is placed. Cancellations or changes are generally available only before production begins. A request is not effective until we confirm it in writing.

Once production begins, an order generally cannot be canceled or changed. See the Return & Refund Policy for additional information.

7. Shipping and Delivery

Processing, shipping charges, delivery estimates, tracking, split shipments, customs, and delivery issues are governed by our Shipping Policy.

Delivery dates are estimates unless expressly guaranteed in writing. If we cannot ship within an advertised or otherwise promised timeframe, we will provide any notice, delay-consent option, cancellation option, or refund required by applicable law.

Risk of loss passes to the customer when the order is delivered to the address provided at checkout, except where applicable law provides a different rule.

8. Returns, Refunds, and Replacements

Returns, refunds, replacements, and related claims are governed by our Return & Refund Policy. Nothing in these Terms limits non-waivable consumer rights.

9. Accounts

You may be able to create an account. You are responsible for keeping credentials confidential and for activity under your account. Notify us promptly if you suspect unauthorized access.

We may suspend or terminate an account or restrict access when reasonably necessary to address fraud, security, policy violations, abuse, unlawful activity, or risk to customers or the Services.

10. Product Safety and Recalls

Follow product labels, care instructions, warnings, and intended uses. Stop using a product and contact us if you believe it presents a safety issue.

We may remove products, cancel orders, issue notices, or take other action in response to a safety concern, regulatory request, or recall. Customers agree to reasonably cooperate with verified recall instructions.

11. Prohibited Conduct

You may not:

- violate any applicable law, regulation, or third-party right;
- submit false, misleading, fraudulent, or unauthorized information;
- interfere with the security, integrity, or operation of the Services;
- introduce malware, harmful code, or automated attacks;
- scrape, harvest, or misuse content or personal information;
- impersonate another person or business;
- use the Services to facilitate fraud, infringement, counterfeiting, or abusive resale; or
- bypass access controls or restrictions.

12. Intellectual Property

The Services and their content, including branding, text, graphics, images, product artwork, logos, layouts, and software, are owned by or licensed to VaVoom Collective and are protected by intellectual-property laws.

Except for personal, noncommercial use of the website as intended, you may not copy, reproduce, modify, distribute, publish, sell, license, create derivative works from, or exploit any content without prior written permission.

13. Reviews, Feedback, and Other Submissions

If you submit a review, photo, comment, suggestion, or other content, you represent that you have the right to submit it and that it does not violate law or third-party rights.

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, display, and distribute the submission for operating, improving, and promoting the Services, subject to our Privacy Policy. We are not required to use a submission and may remove content that is unlawful, misleading, infringing, abusive, or otherwise inappropriate.

14. Third-Party Services and Links

The Services may include links, integrations, payment methods, or tools provided by third parties. Those services are governed by their own terms and privacy notices. We are not responsible for third-party websites or services outside our control.

15. Disclaimer of Warranties

To the fullest extent permitted by law, the Services are provided on an "as is" and "as available" basis. We do not guarantee that the website will be uninterrupted, error-free, secure, or suitable for every purpose.

Any implied warranties are limited or excluded only to the extent permitted by law. This section does not exclude warranties, remedies, or consumer rights that cannot lawfully be excluded.

16. Limitation of Liability

To the fullest extent permitted by law, VaVoom Collective and its owners, employees, affiliates, contractors, licensors, and service providers are not liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost data, or business interruption, arising from the Services or products.

To the fullest extent permitted by law, our total liability arising from a specific product, order, or transaction will not exceed the amount paid to us for that product, order, or transaction.

These limitations do not apply to liability that cannot be excluded or limited under applicable law, including liability for fraud, willful misconduct, or other legally non-excludable matters.

17. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless VaVoom Collective and its owners, employees, affiliates, contractors, licensors, and service providers from third-party claims, losses, liabilities, and reasonable costs arising from your unlawful misuse of the Services, your material breach of these Terms, or your violation of another person’s rights.

This section does not require a consumer to indemnify us for our own negligence, unlawful conduct, or breach.

18. Electronic Communications

You consent to receive order confirmations, policy notices, shipping updates, and other transactional communications electronically. You are responsible for keeping your email address current.

19. Governing Law and Venue

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles, except where mandatory consumer law requires otherwise.

Any court proceeding that may lawfully be restricted to a forum must be brought in an appropriate state or federal court in Michigan. Consumers retain any venue rights that cannot lawfully be waived.

20. Severability and Waiver

If any provision is held invalid or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will remain effective.

Our failure to enforce a provision is not a waiver of that provision or any other right.

21. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, Legal Notice, and any product-specific terms presented before purchase, form the entire agreement between the customer and VaVoom Collective concerning the Services and purchases.

22. Changes to These Terms

We may update these Terms for future use of the Services. The revised version will be posted with an updated effective date. Changes do not retroactively reduce rights relating to completed transactions unless permitted by law.

23. Contact

Trade name: VaVoom Collective
Legal entity: VAVOOM COLLECTIVE LLC
Email: support@vavoomcollective.com
Physical location: 18202 Melvin Ave, Livonia, MI 48152, United States
Customer support is provided by email. We do not offer live telephone sup