Terms of service

Terms of Service

Terms of Service
Effective Date: March 20, 2026

These Terms of Service (“Terms”) govern your access to and use of the VaVoom Collective website, products, and related services (collectively, the “Services”). By visiting our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

Throughout these Terms, “we,” “us,” and “our” refer to VaVoom Collective.

1. Online store use

By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you are the age of majority in your state or jurisdiction of residence and have given us your consent to allow any minor dependents to use this website under your supervision.

You may not use our products or Services for any unlawful or unauthorized purpose, and you may not violate any applicable laws, rules, or regulations in connection with your use of the Services.

2. Products and availability

We offer apparel and related goods through our website. All products are subject to availability. We reserve the right to modify, discontinue, or limit the sale of any product at any time without notice.

We make reasonable efforts to display our products as accurately as possible. However, colors, textures, and details may appear differently depending on your screen, device, or browser settings. Because many items are made to order, slight variations may occur and will not necessarily be considered defects.

3. Pricing and billing

All prices are listed in U.S. dollars unless otherwise stated. Prices do not include applicable taxes, shipping charges, customs charges, duties, or similar fees unless expressly stated at checkout.

We reserve the right to change prices at any time without prior notice.

You agree to provide current, complete, and accurate billing, shipping, and account information for all purchases. If we believe an order includes inaccurate information, pricing errors, suspected fraud, or other issues, we may refuse, limit, or cancel the order.

4. Orders

All orders are subject to acceptance and availability. We reserve the right to refuse, limit, or cancel any order at our discretion, including where we suspect fraud, unauthorized resale, abuse of promotions, pricing errors, or inventory or production issues.

If we cancel an order after payment has been received, we will issue a refund in the amount paid for the canceled portion of the order.

5. Made-to-order production

Many of our products are made to order. By placing an order, you understand and agree that production may begin shortly after the order is placed and that cancellation may not be possible once production has started.

Estimated production and delivery times are provided for convenience only and are not guaranteed.

6. Shipping and delivery

We work to process and ship orders as promptly as possible. Delivery times are estimates only and may vary depending on the product, destination, carrier, customs processing, weather, seasonal demand, and other factors beyond our control.

We are not responsible for delays caused by incorrect customer information, failed delivery attempts, customs delays, carrier disruptions, or events outside our reasonable control.

Risk of loss and title to products pass to you upon delivery to the shipping carrier or as otherwise required by applicable law.

7. Returns, refunds, and cancellations

Returns, refunds, replacements, and cancellations are governed by our Return & Refund Policy. By placing an order, you agree to review and be bound by that policy.

8. Accounts

You may have the option to create an account on our website. You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.

You agree to notify us promptly if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts, refuse service, or cancel orders at our discretion where necessary to protect our business, customers, or Services.

9. Prohibited uses

You agree not to use the Services:

for any unlawful purpose
to violate any law, regulation, or third-party right
to submit false, misleading, or fraudulent information
to upload or transmit viruses, malware, or harmful code
to interfere with or disrupt the security or operation of the website
to scrape, harvest, copy, or misuse website content or customer information
to use our products or Services for abusive, fraudulent, or unauthorized resale activity

We reserve the right to terminate or restrict your access to the Services for any prohibited use.

10. Intellectual property

All content on this website, including text, graphics, logos, images, product descriptions, design elements, branding, and other materials, is owned by or licensed to VaVoom Collective and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, create derivative works from, or otherwise exploit any part of the Services without our prior written permission.

11. User submissions and feedback

If you send us ideas, suggestions, reviews, feedback, comments, or other submissions, you agree that we may use, reproduce, edit, publish, display, and distribute them without restriction or compensation to you, unless otherwise required by law.

You agree that your submissions will not violate any law or any third-party rights, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.

12. Third-party links

Our website may contain links to third-party websites or services. We do not control and are not responsible for any third-party content, terms, privacy practices, or services. Your use of any third-party site is at your own risk.

13. Disclaimer of warranties

To the fullest extent permitted by law, the Services and all products offered through the Services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied.

To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free, or that defects will be corrected.

14. Limitation of liability

To the fullest extent permitted by law, VaVoom Collective and its owners, operators, affiliates, service providers, licensors, and representatives will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost savings, lost data, or business interruption, arising out of or related to your use of or inability to use the Services or products.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to any order, product, or use of the Services will not exceed the amount you paid to us for the specific product or order giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

15. Indemnification

You agree to indemnify, defend, and hold harmless VaVoom Collective and its owners, operators, affiliates, service providers, licensors, and representatives from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

your breach of these Terms
your misuse of the Services
your violation of any law
your violation of any third-party rights

16. Governing law

These Terms and any dispute arising out of or relating to them or the Services will be governed by the laws of the State of Michigan, without regard to conflict of law principles.

17. Dispute resolution and venue

To the fullest extent permitted by law, any dispute arising out of or relating to these Terms, your use of the Services, or any purchase from us shall be brought exclusively in the state or federal courts located in Michigan, and you consent to the personal jurisdiction and venue of those courts.

If applicable law in your jurisdiction gives you the right to bring certain claims elsewhere, that law will control to the extent required.

18. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

19. No waiver

Our failure to enforce any provision of these Terms will not be considered a waiver of that provision or any other provision.

20. Entire agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, and any other policies posted on our website, constitute the entire agreement between you and VaVoom Collective regarding your use of the Services and purchases from us.

21. Changes to these Terms

We may update these Terms from time to time. When we do, we will post the revised version on this page and update the effective date. Your continued use of the Services after updated Terms are posted constitutes your acceptance of those changes.